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DELIVERY & RETURNS

DELIVERY

We offer two delivery options; Standard Delivery and DPD Express.

Standard Delivery is FREE on all orders above £50.

UK
Standard £3.95 Once dispatched 3-7 business days
DPD £4.95 Once dispatched 1-2 business days (excludes weekends and Bank Holidays)
Weekend £15.00
EUROPE
Standard £4.95 Once dispatched 5-10 business days
DPD £15.00 Once dispatched 2-3 business days
 REST OF WORLD
Standard £6.95 Once dispatched 7-10 business days

RETURNS

If you are dissatisfied with your purchase for any reason, we will happily offer a refund on all products returned to us within 14 days of your receipt, as long as the items are returned in their original packaging, in an unopened and unused condition.

Please note that that we are unable to offer a refund, replacement or exchange on items returned in a non-saleable condition.

Please send all returns to:

K GLOW
Unit 235
152-178 Kingston Road
Kingston upon Thames
Surrey
KT3 3ST

We always endeavour to process your refund as quickly as possible back to your original payment method.

TAXES & DUTIES

If you are ordering from outside the European Community fiscal zone, you will not have VAT (UK Tax) charged on your orders. Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order.